Ephraim Santiago

In-charge of all Independent Contractors and their compliances. Manage and help the Caregiver Placement Team to staff and place the proper caregiver on a case. Help maintain a good working order for the Placement Team. Help organized and distribute check on Contractor payment.

Education/Years of Work Experience

Bachelor of Science in Physical Therapy
15 years as a Director for In Home Personal Services.

Your Goals and Aspirations

Survive the pandemic, see to it that my kids finishes school and be successful in life.

Favorite Quote

“Truth is in the eye of the beholder”

One Quirky Fact About You

My dad was an ex policeman and later on did farming so I am a 2^nd amendment enthusiast. I grew up in a farm watching my Dad hunt, raise farm animals and plant rice.

company overview

our vision & mission

Helping people is our leading mission and the very essence of our business. In Home Personal Services is fueled by strength, courage, and determination to solve one of the biggest challenges of this century: maintain our seniors’ independence and having high-quality in-home care.

our philosophy

Our brand is built on upon the belief that we want to become one of the most innovative and forward-thinking home service agencies in the world. This enables our clients, employees, and franchisees to be empowered and inspired.

our approach

In Home Personal Services brings a unique approach to caregiving—one that takes the “senior” out of “senior care”—and allows us to see amazing people who are beautiful in every way no matter what age. These incredible accomplished and fascinating individuals may now need a little assistance or possibly full-time support to ensure their lives continue to blossom. Our in-home care services are flexible to your specific needs.

our care

In Home Personal Services is redefining non-medical in-home care. Our award-winning in-home care extends to Personal Care, Respite Care, Companion Care, Post Discharge Care, Emergency Home Care, Live-In Care, Hygiene Care, Incontinence Care, Alzheimer’s Care, Parkinson’s Care, Arthritis Care, Overnight Care, and more!

our story

In Home Personal Services began in January 2004, founded by Michael A. Collura working with his own Mother to provide quality care to seniors who wished to remain in the comfort of their own home.

We understood early on the challenges facing many seniors and their families when it came to aging and the desire to maintain a safe and independent lifestyle in the comfort of one’s familiar surroundings.

In Home Personal Service was formed with the belief that home care should be tailored to meet the individual needs of every client. It has remained our mission, to ensure the client and their family receive the highest level of quality care.

Many challenges were faced along the way including new laws and regulations for standards of quality care introduced by State authorities in 2008. Michael and the IHPS team were already operating well above these new standards, proving their mission was a success as they had not only met the standards of quality care issued by the regulatory authorities, they had exceeded them.

Today Michael continues his mission and In Home Personal Services has grown not just in its native State of Illinois, but throughout the United States.

“The best thing that we have, and the best part of what we have done, and the best way to describe a proven system, is in the people we have actually helped” – Michael Collura, President of IHPS

What Our Customers Are Saying

Dear in home services,
I was very pleased with Ayo's excellent,loving care on my father,Robert.He was considerate,patient and kind.Please convey my fondest appreciations to him.I will be thinking of him always.

Thank You for taking such wonderful care of mom. We appreciate it
! happy Valentines Day !

Thank you for the love and care you gave my mom while she lived at she has enjoyed her coffee and cookie so please enjoy and think of ruth

Tobi and all who helped hank I cant tell you how much I appreciate ar that you did for Hank. the grew very fond of tobi forl was always very supportive also I miss him everyday but also realize he is in a much better place again thank you all

What Our Customers Are Saying

My sisters and I want to thank In Home Personal Services for providing all the wonderful aides who helped my mother, Mary Louise. They helped us so much, in so many countless ways, these past years.
The aides made her life in her own apartment at Lake Barrington Woods possible. While it was Mother's priority to stay in her home there, the ability and patience and the many, many kindnesses of the aides made it the best possible choice for her. We can't tell them- each and every one of them--often enough how much we appreciate their help and concern!
Our special thank you goes to Gabby, who was Mother's caregiver these past many months. Her nursing knowledge, compassion, her energy and work ethic, and her cheerful and enthusiastic presence helped us all get through the last difficult months my mother was alive.
Please thank all the aides at Lake Barrington Woods for us.

Our family would like to give Edgar a letter of high recommendation for his 8 months of care given to our father, Bernard, at The Fountains.
Originally, Edgar was asked to come and care for my father for the last month of his life, or so we thought. Eight months later, Edgar has continued to give our dad the same patient, loving, kind, compassionate care as when he first came. Edgar never complained and has always kept such a sweet spirit about him.
We would HIGHLY recommend him to anyone who has need of a caregiver. In-Home should be very proud to have Edgar as an employee.

My brothers and I have talked often about Mario. We are deeply grateful for the care he gives our father, Nels. He is so attentive to our dad. Not only does he help him bathe and get ready for the day, he also touches him often in a caring way, makes sure that he is In no danger of falling, takes him to visit our mom, spends time with our mom and dad, and is at the ready whenever our dad needs something.
Our dad is doing well only because of Mario's care.
Without him, our father would doubtfully be as healthy as he is.
Mario is an outstanding caregiver. We are deeply thankful.

Dear Ephraim,
I am writing to you concerning the performance of your employee Michael. His exemplary service to my father, Robert is to be highly commended. Mike certainly goes the extra mile in providing care and companionship for my Dad. Since I last spoke with you, Mike has responded to an emergency in a very professional way. My Dad had a bad reaction to a blood pressure medication prescribed to him. He passed out at bedtime right before the 4th of July holiday. Mike handled the situation calmly and prevented a hospital stay which could have been very long and uncomfortable for my Dad over the holiday weekend. I feel extremely fortunate to have Mike as a care giver for my father. He provides me with peace of mind knowing that my Dad is very well taken care of.
Sincerely.

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CALL US AT 877.826.4477
OR EMAIL US INFO@IHPS.COM

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